CARPET FAQ,S

Measuring

Do I need to book a measure and quote?

Yes, booking a measure and quote is essential – and it’s great to know that they are FREE of charge and obligation. When you book a measure and quote, you will have the opportunity to view all samples when you arrive in store and your floor is professionally measured, which ensures accuracy.

What scale is flooring measured in?

Most carpet is measured in Linear or ‘Broadloom’ metres – rather than square metres. A broadloom refers to the width of the loom. In most cases it will be 3.66 metres although it can be as low as 2.0 metres and as high as 4.0 metres. Most hard flooring is measured in metres squared but calculated in pack size.

Purchasing

What can I buy in store?

Flooring and carpets can be purchased in store. Flooring can include carpet, timber, laminate and hybrid varieties, while carpet purchased can include synthetic, wool and wool blends.

Installation

Do we remove existing floor coverings?

In most cases we can remove and dispose of your existing floor coverings ahead of your new flooring being installed – this is done for a minimal cost. When you are ready to go ahead with your new flooring, we can provide a quote for you. Otherwise, you can of course do this yourself or organise for this to be done ahead of your new flooring installation.

How important is underlay?

The manufacturers of underlay produce a range of qualities, all of which will be adequate under your new carpet. We sell a wide range of underlays, all of which are very well-respected brands.

When choosing your carpet, ask to step on it with the different underlays under it to assist you in making the best decision. Each will give you a different feel and you can then choose the one that you prefer. The higher the quality of underlay the more luxurious it will feel to your feet, the more support it will give your new carpet and the quieter it will make your home, especially in second floor installations and on staircases.

Can I keep my existing underlay?

It is recommended that you change your underlay when you replace your carpet. Underlay wears as the carpet wears, leaving it with the wear patterns of the old carpet. It is important to note that a manufacturer may void a carpets warranty if laid on old underlay.

Carpet

What are the different types of carpet to choose from?

We sell a range of synthetic, wool and wool blends. Different carpet types on offer also include loop, plush and twist.

Loop pile carpet is made by threading the fibres through carpet backing and then looped over. The benefit of a loop pile carpet is that they hold their shape and do not easily shift under impact.

Plush carpet pile is beautifully soft, offering excellent comfort and luxuriousness at an affordable price – making it a great option for family households.

Wool twist pile carpet naturally repels moisture and light soiling, while a synthetic twist pile carpet is highly durable and resistant to stains and soiling, so both are great options for busy family homes.

These factors mean that there are several different carpet combinations to choose from. Also available in a large range of different colours and styles – you are sure to find the perfect type of carpet to suit the look and feel you are wanting to achieve.

How do I know which type of carpet to choose?

Choosing carpet can be a tough decision, however there are certainly several factors to consider which should assist you in making the best choice. Do you live in a cooler climate? If so, a wool carpet could work well in your home. If you have a busy family household then you may want to consider a carpet that is stain resistant.

The type of underlay used under carpet is also an important factor and will impact on the way in which the carpet feels once installed. Underlay is an essential part of any carpet purchase, so it is important to keep this in mind when choosing the best carpet to suit your needs. When purchasing new carpet like any new product, it is also important to understand the warranty conditions of the specific supplier.

If you are interested in purchasing an eco-friendly carpet, there are several options that are made from renewably sourced polymers. Simply ask us.

Hard Flooring

How many types of hard flooring are there to choose from?

There are different flooring types– these are timber, laminate, vinyl, hybrid and bamboo. Timber flooring is known for its timeless look, its aesthetics giving a classic and enduring feel that is hard to beat. Laminate flooring provides the perfect combination of style, functionality and affordability, having the look and feel of real wood but for a fraction of the price. Vinyl looks like a real timber floor but is very low maintenance. It is also easy to install, warm to touch and quiet, perfect for any family home. Hybrid flooring combines the best characteristics of laminate and vinyl flooring. It also has the appearance of real timber, but without the maintenance involved. Lastly bamboo has a range of benefits from its affordability, durability and look. It is also harvested in an environmentally responsible manner, making it quite a popular option for new age home designs.

How do I know which type hard flooring product to choose?

The type of hard wood flooring to choose will come down to the needs of your family as well as lifestyle. If you live in a busy household with children, then laminate flooring may be your best option – its functionality and affordability ensure that it will stand the test of time. If you love to entertain on a regular basis, then you may opt for Hybrid. It’s stunning real timber look will impress your guests, while it is also water-resistant and durable.